Warranty

Submit Warranty Request

When you build with Southgate Homes, rest assured knowing you have a quality-built home with a warranty you can trust. We understand all the precious moments and memories that will take place in your home for years to come. And our job is to ensure your home plays a big part in your life story.

Warranty Coverage Guidelines for Homes closed prior to 11.1.21

Warranty Coverage Guidelines for Homes closed 11.1.21 and after

Appliances

Warranty Request

Please complete the form below to submit warranty requests.

Please provide the closing date for your home.*

You must provide your closing date to continue.

Schedule for initial contact

If you are unavailable to be contacted in the next 48 hours, please select a date when you will be available.

First Name*

Last Name*

Email Address*

Street Address*

ZIP Code*

Phone Number*

Which community do you live in?*

Are you the one to contact in regards to service?*

YesNo

If no, please tell us who to contact:

Contact Name

Contact Phone Number

Warranty Requests

Choose your customer care issue:

Describe your issue

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Additional Comments

All warranty requests must be submitted in writing by completing the form above. If you have submitted your request and not received a response within 48 hours, please feel free to reach out to our team directly.

Customer Care/
Warranty

469.573.6732
warranty@southgatehomes.com

Warranty

Warranty Request

Schedule for initial contact

Warranty Requests

Customer Care/Warranty

Customer Care/
Warranty